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Case study
Click here and take a look at the Voicenet Solutions case study.
What is VoIP? |
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Simply put, VoIP (Voice over Internet Protocol) is a method of using the Internet to make telephone calls.
The result is a substantial reduction in cost, no loss of audio quality and a suite of features only usually available on expensive PABX installations. You can use feature rich VoIP phones or soft phones on your desktop, wherever you have a broadband connection.
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| Why should I use VoIP? |
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All call charges are significantly reduced, and calls to other VoIP phones are free, with no loss of call quality, giving you great savings. Plus VoIP can be used anywhere there is a broadband connection, so employees can make free calls at home, on the train or even the beach, using WiFi. VoIP is the medium of the future and with Voicenet Solutions telephone systems the opportunities are endless.
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| How does a business use VoIP? |
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Voicenet Solutions will help your company to develop employee communication networks. This means any employee, regardless of location, can talk to another employee free of charge.
Plus when they call a third party, outside the network, call rates are dramatically reduced, with calls from just 1p to UK landlines the US and Europe.
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| So is VoIP just a cost thing? |
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VoIP is more than just a cost effective telephone system. VoIP pulls down the barriers of conventional phone systems. And because network calls are free, employees have greater freedom, there is better communication connectivity for the entire workforce and the whole company can make substantial savings.
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| So why are we not already using VoIP? |
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VoIP is no longer a concept but a reality, and is set to revolutionise the telecommunications market. Adopting it will make you big savings and make business communications much more efficient.
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| Can off-site sales teams connect to VoIP? |
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An employee working away from the office can access their phone settings and business voicemail online via any Internet access point and make calls using a soft-phone.
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| If I work from home can I use my business VoIP network? |
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Yes, all they need is a broadband connection. All they need to do is log on to their soft phone options, or plug in a VoIP phone and they can make calls as if they’re in the office.
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| What will it cost to implement a VoIP system? |
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Many VoIP business solutions do not require any capital investment. Unlike with a PABX, the solution is hosted and managed outside the office at the I.P. network centres.
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| What is a PABX? |
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A PABX is a physical phone system that usually sits in a server room. PBXs are expensive and cumbersome and need large investment for hardware upgrades and maintenance.
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| Does this make my PABX redundant? |
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For complete business VoIP solutions no PABX is required. However, there are services that hook up a VoIP network to an existing PBX offering phone system scalability with minimal new hardware costs.
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